Last Updated: 2025-06-12
This Privacy Policy explains our approach to data at Seedance.io. Our goal is to provide you with a powerful creative tool while respecting your privacy and giving you control over your information. This document outlines what data we handle, why we handle it, and how we keep it safe.
Our Commitment to Your Privacy Your trust is fundamental to our service. We are committed to processing your data with transparency, integrity, and security. We do not sell your personal data. Our business is providing a great AI video service, not monetizing your private information.
Your Control & Data Rights You are in control of your personal information. Depending on your location, you have the right to: Know what we have: Request access to the personal data we hold about you. Correct your info: Ask us to update or correct any inaccurate or incomplete information. Request deletion: Request that we erase your personal data from our systems (subject to legal or operational retention needs). Transfer your data: Ask for a copy of your data in a commonly used, machine-readable format. To exercise any of these rights, please contact our support team at [email protected].
The Information We Handle & Its Purpose To operate Seedance.io, we handle two main categories of information: Your Account Information: When you sign up, we collect essentials like your name and email address. This is used to create your account, communicate with you, and manage your subscription. If you purchase a plan, our payment processor (e.g., Stripe) will handle your payment details securely. We do not store your full credit card information on our servers. Your Creative Inputs (Prompts & Media): To generate a video, you provide us with text prompts and, optionally, images. This data is sent to our AI models solely to fulfill your creation request. Technical & Usage Data: We automatically log technical information like your IP address, browser type, and device information to ensure our site runs smoothly and securely. We also analyze how users interact with our features (e.g., which buttons are clicked) to improve our service and user experience.
Data Retention & Deletion Policy We believe in data minimization—only keeping what we need. Creative Inputs: Your uploaded images and generated videos are automatically deleted from our active systems after a short period (e.g., 72 hours) to give you time for download. We do not retain them long-term. Account Data: We retain your account information for as long as your account is active, or as needed to comply with our legal obligations and resolve disputes.
Our Security Protocols We implement robust technical and organizational measures to protect your data. This includes using HTTPS encryption for all data in transit, securing our servers in top-tier data centers, and strictly limiting internal access to your personal information to authorized personnel only.
When Information May Be Shared We only share information in specific, necessary circumstances: With Core Service Providers: We rely on trusted partners for essential services like payment processing (Stripe) and cloud hosting (e.g., AWS, Google Cloud). These partners are contractually obligated to protect your data. For Legal Reasons: We may disclose information if required by law, such as in response to a subpoena or a valid request from law enforcement. In a Business Transition: If Seedance.io is involved in a merger or acquisition, user information may be transferred as part of that deal, under the same privacy commitments.
Our Policy Regarding Minors Seedance.io is not intended for use by individuals under the age of 13. We do not knowingly collect data from children. If you believe we have inadvertently collected such information, please contact us immediately at [email protected] so we can take steps to delete it.
Policy Modifications The world of AI and data privacy is always evolving. We may update this policy from time to time. When we do, we will post the new version on this page and update the "Last Updated" date. Your continued use of Seedance.io after any changes signifies your acceptance of the new policy.
How to Reach Us For any questions, concerns, or requests related to this Privacy Policy, please email us at: Email: [email protected]